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Q:Will PINPAY replace my merchant account ?

A: Not unless you want it to. Most websites and online/offline stores use PinPay in addition to their merchant account.

Q: What is the discount Rate for the PINPAY Virtual Point Of Sale system ?

A: 1.95%, no matter what industry.

Q: What other fees will be charged?

A: A $135.00 set-up fee will be charged for a limited time to obtain a PinPay account, a $10 monthly gateway fee, and $0.30 cents per transaction.

Q: What types of merchants does sign up?

A:Whether you are building an e-commerce Web site, a traditional brick-and-mortar business or a mail order/telephone order business, you will want to open a PINPAY merchant account, which enables you to accept debit cards as payment for customer purchases on selected pre-paid debit cards. We accept applications from all types of businesses.

Q:How long before I can accept Debit cards and go live?

A:You will be able to accept the Pre-Paid Debit Cards on our system usually within 24 hours of completion of the online application and approval.

Q:What Pre-Paid Debit Cards are on your system?

A:We currently accept all PeakXV Ltd’s debit cards on our system and more are being added all the time.

Q:How might I also supply PeakXV Ltd Debit cards to merchants and individuals?

Contact : to get re-seller details.

Q: Is PINPAY Safe and Secure ?

A: Yes, PINPAY is a 256 bit encrypted system that does not allow chargebacks and creates a secure transaction that encrypts the cardholder’s PIN. Transaction and balances are verified before processing.

Q:Can I be approved if I have bad credit or no credit?

A:We approve 99% of all merchants.

Q:How do I get my money?

A:Your money stays in the PINPAY holding account. There are several ways to trasnfer to your regular business account and the most efficient solution will be provided to you.

Q:When do my transactions get funded?

A:Rarely more than in twenty four hours; in most cases trasactions are conducted in real time.

Q:What if I need help with my account?

A:Please see our contact page for our information… we are available during business hours by phone and email all the time.

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